Research Article Open Access

ICT Adoption in Malaysian SMEs from Services Sectors: Preliminary Findings

Abstract

The purpose of this research was to investigate the extent to which small and medium size businesses in the southern region in Malaysia are prepared for ICT adoption. Most of the businesses have now accepted ICT as an important tool to increase its business in the domestic as well as global market place. In future ICT will grow more rapidly in the Malaysian SMEs sectors. In order to increase the effectiveness of ICT, companies can use Internet to present almost unlimited information about their products and services in cyberspace. Through judgment sampling SMEs from service sectors of northern region was selected as the research area for this study. This study investigates the rate of usage of ICT by the SMEs. The survey was conducted by mail and the findings are summarized herein.

Alam, S. S., Mst. Nilufar Ahsan

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